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Booking Policy Notice

To secure your booking, a non-refundable deposit of 30% is required. This deposit will be deducted from the total cost. The remaining balance must be PAID IN CASH on the day of the appointment. Please note: NO DEPOSIT, NO APPOINTMENT!

New Customer Requirements:
If you are booking our microlinks, V light, Tape-ins, or K-tips services, a phone consultation is required. Please WhatsApp the salon at 07572666571 with *clear photos of your hair and your full name*.

Pre-Appointment Terms:
Please arrive at your appointment with your hair:

Unless you have booked a wash and press before your appointment or if you are having a treatment with us, there will be an additional cost of £30 if we need to wash and pre-straighten your hair. This is necessary to allocate stylist time and prevent delays for other customers. All our weave and hair extension services include styling.

Late Fees:
If you are running late for your appointment, please inform us as soon as possible. If you are 30 minutes late, a late fee of £25 will be applied. If you are more than 30 minutes late, your appointment may need to be rescheduled.

Thank you for your understanding and cooperation. We look forward to serving you!